Refund Policy
We have a 5 day refund/replacement policy to ensure your order arrives in perfect condition.
If your order arrives damaged or incorrect, contact us within 5 days of delivery to be eligible for a refund or replacement.
If it has been over 7 business days and your order has not arrived, contact us and we will look into the status of your order to see if there has been a problem.
To be eligible for a refund or a replacement:
- Your order has not arrived despite providing the correct address.
- Your order has arrived damaged.
- The items you have received are not what you ordered. ‘
If any of these apply to you, contact us via the "contact us" section on our site with a high quality image of the issue (if applicable). We aim to respond to all e-mails within 48 hours. We will then provide the option of a full refund or a replacement order.
We take pride in our customer satisfaction, so if you have any issues, be sure to contact us and we will assist you.